Our Website is committed to the protection of personal information provided to us. Our Website follows various principles concerning the collection, storage and use of personal information as outlined in the National Privacy Principles of the Commonwealth Privacy Act (1988). Accordingly, we have a privacy policy which deals with: The way we collect, use and disclose personal information;
The way we protect the quality and security of such personal information; The way that access can be granted to personal information held by us; The manner of dealing with any complaints concerning the correctness of or access to personal information held by us.

1. Who We Are
The Memorial Roadhouse Inc. DBA SOULSEEKER™ Website Properties, which will hereafter be referred to as the “SOULSEEKER™ Properties”, include but are not limited to: soulseeker.com, mypocketcoach.com, memorialroadhouse.com, lacydaigle.com.

2. Children’s Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. SOULSEEKER™ does not knowingly collect information from anyone under 13 years of age. SOULSEEKER™ prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information.

SOULSEEKER™ will not knowingly collect personally identifiable information from children under 13. If SOULSEEKER™ learns it has any information or content from anyone under the age of 13, it will delete that information. 

3. The Personal Information We Collect and Use

a. Information Collected by Us
SOULSEEKER™ may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact SOULSEEKER™ via iam@soulseeker.com. The information collected may include your name, e-mail, address, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website. SOULSEEKER™ may collect domain information, your numerical IP address, the type of browser you use, which pages you view, and the files you request. We may also use “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience.

If your browser sends a “Do Not Track” signal, only a generic cookie will be placed on your device while the website is accessed. We will ask for your consent to allow us to use cookies. SOULSEEKER™ or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. SOULSEEKER™’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet via Google Analytics, GooglAds, Google Tag Manager, Facebook Pixel, HotJar, AdRoll, Pinterest Pixel, Hyros.

If you are located in the European Economic Area (“EEA”), we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as controller of that personal information for the purposes of those laws. If you are located in the United Kingdom (“UK”), we are regulated under UK data regulations known as “UK GDPR.” 

b. Information Collected from Other Sources

We also obtain names, email addresses, and shipping information from other sources, such as HighLevel, Teachable, ConvertKit, Google Forms, Typeform, HelloSign, Shopify, and Printify. 

c. How We Use Your Personal Information

SOULSEEKER™ respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent. We do, however, share your name and delivery address details with our third-party suppliers, credit card processors or shipping companies Teachable, Stripe, WhatsApp. This data sharing enables them to deliver the goods you ordered directly to you. Those third-party recipients are based outside the European Economic Area or the UK — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below. SOULSEEKER™ may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations. If you give SOULSEEKER™ your permission, it may also use personal identification information for internal or external marketing and promotional purposes. On occasion, SOULSEEKER™ may collect personal identification information from you in connection with optional contests, special offers or promotions. SOULSEEKER™ will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion. We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent. We will not share your personal information with any other third party. 

d. Who We Share Your Personal Information With

SOULSEEKER™ collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

e. Whether Information Has to Be Provided by You and Why

We do not require you to provide any personal data in order to access the public areas of our website. We will inform you when we collect it whether you are required to provide the information to us.

f. How Long Your Personal Information Will Be Kept

We will hold all non-client personal data until you let us know you would like for us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time. We will hold all client and customer personal data in our files for six years.

g. Reasons We Can Collect and Use Your Personal Information

SOULSEEKER™ collects and uses your personal information to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

h. SMS Marketing Consent

By voluntarily providing your phone number and opting in to receive SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER™, you agree to receive marketing messages, reminders, event notifications, and other information via SMS. This is a one-time opt-in, and you will receive recurring messages until you opt-out.

i. Opt-out Instructions for SMS Marketing

You may opt out of receiving SMS messages at any time by replying “STOP” to any message received from Memorial Roadhouse Inc. DBA SOULSEEKER™. Upon opting out, you will receive a confirmation message indicating that you have been unsubscribed from further SMS communications.

j. SMS Marketing Message Frequency

The frequency of SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER™ will vary depending on the specific program or event you have signed up for. For example, if you participate in a 5-day challenge or an event, you may receive daily reminders during the duration of the challenge or event.

k. Content of SMS Marketing Messages

SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER™ will include promotional offers, updates, alerts, and other relevant information related to our products and services.

l. Data Rates for SMS Marketing
Standard text messaging rates from your carrier may apply when receiving SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER™.

4. Use and Transfer of Your Information Out of the EEA, UK
This website is operated in the United States and third parties with whom we might share your personal information, as explained above, are also located in the United States. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer. These countries do not have the same data protection laws as the EEA or UK. While the European Commission has not given a formal decision that the United States provides an adequate level of data protection similar to those which apply in the EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

5. Your Rights

If you want to unsubscribe/opt out from receiving e-mails or messages from Memorial Roadhouse Inc. DBA SOULSEEKER™, you may do so anytime. Each e-mail or message from SOULSEEKER™ includes instructions for unsubscribing from these e-mail communications or reply STOP to opt out of SMS Messages. If you are covered by the General Data Protection Regulation or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to:

• Fair processing of information and transparency over how we use your use personal information

• Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• Require us to correct any mistakes in your information which we hold

• Require the erasure of personal information concerning you in certain situations

• Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to